UNIVERGE 3C provides UC&C and full telephony on all devices

In today’s flexible and fast-moving business environment, employees are never in one place for very long. They can be at the office, between appointments, on business travel or working from home or in a cafe. UNIVERGE 3C’s mobility solutions enable workers to stay connected and productive from any location. It enables anywhere, anytime access for increased efficiency and productivity and supports call control and UC features for mobile and remote workers.

Centrala telefoniczna NEC UNIVERGE 3C

NEC UNIVERGE 3C Bringing technologies together for a truly collaborative experience

  • UNIVERGE 3C meets the most stringent security and interoperability requirements of the U.S. Department of Defense (DoD).
  • Smart Directory view of all contacts, their phone numbers and their availability within the enterprise.
  • Rich Presence allows to identify users’ availability based on phone status as well as calendar information and contact them on their preferred device.
  • Single Number/Mailbox enables a single phone number for multiple devices like smartphone and desktop terminal to distribute to all contacts and combine mobile and office phone messages into a single mailbox.
  • MS Office Outlook® Integration synchronizes meeting calendars and contact groups.
  • Instant Messaging/Chat provides a less-intrusive alternative to phone or video.
  • Customized IVR enables callers to retrieve information automatically.
  • Automated Attendant provides 24×7 call routing including speech interface or DTMF.

  • Interactive Call Screening to wirtualny osobisty asystent, który informuje o połączeniu przychodzącym i pozwala użytkownikom zdecydować, czy chcą zaakceptować, potwierdzić lub przekazać połączenie.

  • Softphone functionality allows employees to use their computers or mobile devices to initiate/receive/forward calls.
  • Audio Conferencing enables users to set-up multi-party conferences quickly.
  • Desktop Video Conferencing allows users to easily set up video conferences.
  • Collaboration includes multiple-party video display, presentation/file sharing, white-boarding and remote controls.
  • Call Recording can be done on-demand or using preset automation.
  • Contact Center and Operator Attendant guides callers, webchats and emails to the best suited employee, reducing waiting time and improving staff motivation.

3C makes easy Communication

CONNECT.

Users benefit from a single contact number across multiple devices, including seamless call transfers between public mobile networks and company WiFi when a user is on the move.

COMMUNICATE.

Users benefit from a single contact number across multiple devices, including seamless call transfers between public mobile networks and company WiFi when a user is on the move.

COLLABORATE.

Fully interactive collaborations can be arranged in seconds – video conferencing, communal whiteboards and screen sharing are just a click away. Welcome to NOW!

3C works on ALL devices for ALL your employees

3C for your employees

Reach the right person
Share information seamlessly
Communicate everywhere
Use my own device

3C for your managers

Improve competitiveness
Increase productivity
Lower cost
Boost agility

3C for your IT Team

Reduce costs and ease management
Improve security
Better end user service